Welcome to
Integrated Security &
Communications
The partner of choice for enterprise security technology. We are your one-stop shop for security integration services. We manage national accounts with the assistance of a local partner while maintaining the consistency and high standards our clients have come to expect. Integrated Security maintains an excellent track record of completing projects on time and within budget, while exceeding our clients’ expectations. Our well-earned reputation for outstanding service, dedicated team members, and mission to stand above the rest are all essential to the success and growth of our company.
Welcome to
Integrated Security &
Communications
The partner of choice for enterprise security technology. We are your one-stop shop for security integration services. We manage national accounts with the assistance of a local partner while maintaining the consistency and high standards our clients have come to expect. Integrated Security maintains an excellent track record of completing projects on time and within budget, while exceeding our clients’ expectations. Our well-earned reputation for outstanding service, dedicated team members, and mission to stand above the rest are all essential to the success and growth of our company.
Offering a comprehensive suite of security solutions for any market.
We take pride in
our services
Integrated Security & Communications is a Full-Service Systems Integration Firm providing Services for all aspects of your Electronic Security Needs. We service businesses throughout North America. From Concept through Implementation and the Service Management that follows you will find services available to assure the continuity / readiness for your business as well as other value-added managed services.
Hosted Systems / Managed Services
System Hosting
Access Control
Video Management
Mass Notification
Visitor Management
PSIM (Legacy System Migration Bridge Systems)
Other Contracted Services
Building Screening
People and Packages
Virtual Security Operation Services
Managed Services
User, Card Holder and Credential Management / Fulfillment
Custom Report Design and Distribution Management
Configuration Programming
Investigation Support Services (Data Mining)
Analytics Engine Analysis
System Health Monitoring / Remote Diagnostics
Design / Consulting
RFP Development
Specification and Plans
Bid Leveling
Project Oversight
Quality Assurance / Acceptance
User Requirements
Life Cycle Documentation
Site Survey / Risk Assessment
System Documentation
Standards / Guidelines Development
Playbook
Best Practices
Engineering / Development
Full CAD and Drawing Capabilities
Network Design / Implementation
Integration Development / Implementation
Electronic Data Interface Development (EDI)
Software / Hardware Development
Information Technology / Cyber Services
System Evaluation / Reporting
Product Evaluation / Proof of Concept
High Availability (HA), Disaster Recovery (DR) Development / Implementation
Implementation / Install
Project Planning / Development
Project Scope, Budget and Schedule
System Migration Plan (legacy Systems)
Communications Plan Development
Risk Mitigation Plan Development
Quality Plan Development
Project Reporting / Management
Project Acceptance / Close-Out
Project Coordination / Management
Factory and System Acceptance Testing
Device, Installation, Terminations and Testing
Cable Way and Cabling Systems Installation
Project Documentation
Preventative Maintenance / Service
Software Support Agreements
Software Revision Control / Patch Management
Remote Help Desk / Diagnostic Support Services
System Health / Preemptive Event Monitoring
Full portfolio of Support Agreements
Warranty / Extended Warranty Plans
Full Coverage Parts and Labor Plans
Service Level Agreements (SLA)
Life Cycle Management Plans
On -Site Preventative Maintenance
Service Repair & Management Systems
Time and Material Response
Remote Diagnostics Prior To Dispatch (Reduce Cost)
Service Level Response
Equipment Advanced Replacement / Loaner Program
Spares Inventory Management and Fulfillment
Full-Service Customer Web Enabled Portal
Customer Requests (Sales, Service)
Incident Tracking / Notifications
Auto-Escalations / SLA Metrics
Client Reports (Open Status / Performance)
Knowledge Base
Training / eLearning
Customized Training Syllabus / Agendas
Instructor Led or Web Based Training
Testing and Training Comprehension Development
Quick Reference / Procedural Guides
Training Binder and Manuals Development
Remote Role Based Operator Training
eLearning Development
A/V Tutorials / Computer Based Training Development
Program Management
Development / Staffing
Global / Enterprise System(S) Support Plan Development / Implementation
Software / Database Optimization
Life Cycle Management Planning
Software / Hardware Revision Control
Remote Diagnostic / Health Monitoring
Embedded Role Based Client Staffing (Account Management, Application Specialist, Project and Service Management)
Industries We Serve
Educational
Pharma/Healthcare
Transportation
Property Management
Industrial
Government
Financial
CONTACT OUR TEAM
Our process
A trusted advisor to our clients, Integrated Security and Communications (ISC) recognizes the importance of forming a lasting partnership. Our project managers are the key liaisons with our clients, handling a dual role as both project manager and account manager. Our process consists of a high-level series of steps that are both local and national.
Assess the Need
During our discovery with you – whether you are local and national – we will assess your needs and tailor our approach to determine the best way to handle and manage your project.
Assign Dedicated Manager
Once we understand the scope of your project, you will be assigned a dedicated project manager that will remain your key technical contact to ensure your total satisfaction.
Fully Supported Service
In addition to your project manger, the ISC team is assigned to support – lending lending a variety of individuals’ expertise. This ensures that we deliver the appropriate product to you as well as establish routine checks and installations.
Excellence to Completion
Your project manager will maintain the project schedule, communicate the job status, and control the job costs. They will also conduct our quality assurance program in an effort to improve our client satisfaction.
Certifications
Let’s Connect!
Integrated Security & Communications
Corporate Headquarters is located in New Jersey
102B Rike Drive
Millstone, NJ 08535
Call: (866) 506-7150
Email: info@isc-world.com
Contact Us
Contact Us
Our Locations
HQ: New Jersey
102B Rike Drive
Millstone, NJ 08535
New England
38 Westech Dr.,
Tyngsboro, MA 01879
California
11125 Knott Ave. Suite A
Cypress, CA 90630
Georgia
117 Indigo Dr.,
Brunswick, GA 31525
Delaware
200 Continental Dr., Suite
401, Newark, DE 19711