Integrated Security and Communications
Providing Solutions… That Fit

Welcome to

Integrated Security &
Communications

The partner of choice for enterprise security technology. We are your one-stop shop for security integration services. We manage national accounts with the assistance of a local partner while maintaining the consistency and high standards our clients have come to expect. Integrated Security maintains an excellent track record of completing projects on time and within budget, while exceeding our clients’ expectations. Our well-earned reputation for outstanding service, dedicated team members, and mission to stand above the rest are all essential to the success and growth of our company.

Welcome to

Integrated Security &
Communications

The partner of choice for enterprise security technology. We are your one-stop shop for security integration services. We manage national accounts with the assistance of a local partner while maintaining the consistency and high standards our clients have come to expect. Integrated Security maintains an excellent track record of completing projects on time and within budget, while exceeding our clients’ expectations. Our well-earned reputation for outstanding service, dedicated team members, and mission to stand above the rest are all essential to the success and growth of our company.

Offering a comprehensive suite of security solutions for any market.
We take pride in

our services

Integrated Security & Communications is a Full-Service Systems Integration Firm providing Services for all aspects of your Electronic Security Needs. We service businesses throughout North America. From Concept through Implementation and the Service Management that follows you will find services available to assure the continuity / readiness for your business as well as other value-added managed services.

Hosted Systems / Managed Services

System Hosting

Access Control
Video Management
Mass Notification
Visitor Management
PSIM (Legacy System Migration Bridge Systems)

Other Contracted Services

Building Screening
People and Packages
Virtual Security Operation Services

Managed Services

User, Card Holder and Credential Management / Fulfillment
Custom Report Design and Distribution Management
Configuration Programming
Investigation Support Services (Data Mining)
Analytics Engine Analysis
System Health Monitoring / Remote Diagnostics

Design / Consulting

RFP Development
Specification and Plans
Bid Leveling
Project Oversight
Quality Assurance / Acceptance

User Requirements

Life Cycle Documentation

Site Survey / Risk Assessment

System Documentation

Standards / Guidelines Development
Playbook
Best Practices

Engineering / Development

Full CAD and Drawing Capabilities
Network Design / Implementation
Integration Development / Implementation
Electronic Data Interface Development (EDI)
Software / Hardware Development

Information Technology / Cyber Services
System Evaluation / Reporting
Product Evaluation / Proof of Concept
High Availability (HA), Disaster Recovery (DR) Development / Implementation

Implementation / Install

Project Planning / Development

Project Scope, Budget and Schedule
System Migration Plan (legacy Systems)
Communications Plan Development
Risk Mitigation Plan Development
Quality Plan Development
Project Reporting / Management
Project Acceptance / Close-Out

Project Coordination / Management

Factory and System Acceptance Testing

Device, Installation, Terminations and Testing

Cable Way and Cabling Systems Installation

Project Documentation

Preventative Maintenance / Service

Software Support Agreements

Software Revision Control / Patch Management

Remote Help Desk / Diagnostic Support Services

System Health / Preemptive Event Monitoring

Full portfolio of Support Agreements

Warranty / Extended Warranty Plans
Full Coverage Parts and Labor Plans
Service Level Agreements (SLA)
Life Cycle Management Plans
On -Site Preventative Maintenance

Service Repair & Management Systems

Time and Material Response

Remote Diagnostics Prior To Dispatch (Reduce Cost)

Service Level Response

Equipment Advanced Replacement / Loaner Program

Spares Inventory Management and Fulfillment

Full-Service Customer Web Enabled Portal

Customer Requests (Sales, Service)
Incident Tracking / Notifications
Auto-Escalations / SLA Metrics
Client Reports (Open Status / Performance)
Knowledge Base

Training / eLearning

Customized Training Syllabus / Agendas

Instructor Led or Web Based Training

Testing and Training Comprehension Development

Quick Reference / Procedural Guides

Training Binder and Manuals Development

Remote Role Based Operator Training

eLearning Development

A/V Tutorials / Computer Based Training Development

Program Management

Development / Staffing

Global / Enterprise System(S) Support Plan Development / Implementation
Software / Database Optimization
Life Cycle Management Planning
Software / Hardware Revision Control
Remote Diagnostic / Health Monitoring
Embedded Role Based Client Staffing (Account Management, Application Specialist, Project and Service Management)

Industries We Serve

Educational
Pharma/Healthcare
Transportation
Property Management
Industrial
Government
Financial

Integrated Security

CONTACT OUR TEAM

    Our process

    A trusted advisor to our clients, Integrated Security and Communications (ISC) recognizes the importance of forming a lasting partnership. Our project managers are the key liaisons with our clients, handling a dual role as both project manager and account manager. Our process consists of a high-level series of steps that are both local and national.

    Integrated Security and Communications
    Assess the Need

    During our discovery with you – whether you are local and national – we will assess your needs and tailor our approach to determine the best way to handle and manage your project.

    Integrated Security and Communications
    Assign Dedicated Manager

    Once we understand the scope of your project, you will be assigned a dedicated project manager that will remain your key technical contact to ensure your total satisfaction.

    Integrated Security and Communications
    Fully Supported Service

    In addition to your project manger, the ISC team is assigned to support – lending lending a variety of individuals’ expertise. This ensures that we deliver the appropriate product to you as well as establish routine checks and installations.

    Integrated Security and Communications
    Excellence to Completion

    Your project manager will maintain the project schedule, communicate the job status, and control the job costs. They will also conduct our quality assurance program in an effort to improve our client satisfaction.

    Certifications

    American Society of Industrial Security (ASIS)
    US DHS Chemical-Terrorism Vulnerability
    Information Certificate
    MA Contractor License
    Small Business Enterprise (SBE)
    Veteran-Owned Business
    NJ, NY, PA, NC , FL, CA, GA Alarm License
    Public Works Contractor Registration
    ISN Certified
    Security Industry Association (SIA)
    International Security Council (ISC)
    ...And More! Contact us for details.
    Integrated Security

    Let’s Connect!

    Integrated Security & Communications
    Corporate Headquarters is located in New Jersey

     

    102B Rike Drive
    Millstone, NJ 08535

     

    Call: (866) 506-7150
    Email: info@isc-world.com

    Our Locations
    HQ: New Jersey

    102B Rike Drive
    Millstone, NJ 08535

    New England

    38 Westech Dr.,
    Tyngsboro, MA 01879

    California

    11125 Knott Ave. Suite A
    Cypress, CA 90630

    Georgia

    117 Indigo Dr.,
    Brunswick, GA 31525

    Delaware

    200 Continental Dr., Suite
    401, Newark, DE 19711

    © Integrated Security & Communications